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Installation Notes

For electrical parts, brake components, throttle parts, wiring, or drivetrain replacements, please power off the bike before installation. If you are not familiar with the replacement process, we recommend asking a qualified technician for help.

Power off the bike before replacing electrical parts.

Use the correct charger and components.

Do not force-install parts if they do not align properly.

Contact support if you are unsure before installation.

Power off the bike before replacing electrical parts.
Use the correct charger and components.
Do not force-install parts if they do not align properly.
Contact support if you are unsure before installation.
Power off the bike before replacing electrical parts.
Use the correct charger and components.
Do not force-install parts if they do not align properly.
Contact support if you are unsure before installation.

Questions About Parts & Accessories

Please review the product image, part name, and details before ordering. If you are replacing an existing part, compare it with the part on your bike. For uncertain cases, contact our support team before purchase.

If the part you need is not listed, contact us with your bike model, order number if available, and a clear photo of the part. Our support team will help you check availability.

Some exterior parts may be simple to replace. For electrical components, brake parts, throttle parts, wiring, locks, or drivetrain parts, we recommend installation by a qualified technician.

Power off the bike before installation. Do not force-connect plugs, wires, or components if they do not align properly. Contact support if anything looks different from your original part.

We recommend using Valtinsu parts and accessories. Third-party parts may not fit correctly and could affect performance, safety, or normal operation.

Accessories may ship separately depending on stock, warehouse location, and order contents. Tracking information will be sent by email once your order ships.

Please review our Return Policy before ordering. If you are unsure which part to buy, we recommend contacting support before purchase.

Contact us as soon as possible with your order number, photos of the package, and photos of the item received. We’ll review the issue and provide the next steps.